Academics: Bachelors/Masters in Marketing desirable.
Overall experience of 5+ years
Should have worked in Online marketing space & commercial service management for atleast 3 years.
Excellent with his verbal and writing skills. Ability to work with cross functional team & has a knack for research.
Client Management skills – client focus and an understanding to talk business language vs. technical, as well as ability to respond in a timely manner to requests/tasks
Exposure to traditional media (printed) / social media – Facebook, Twitter, Orkut, Blogs, etc.
Analytical and problem solving abilities; business need understanding
A mindset / knack for learning / absorbing technical and business domain (Financial Services) knowledge
Skills in planning and prioritization. Organized, detail-oriented and results focused
Experience in customer service, advertising, public relations preferred.
Corporate communication events monitoring
Reputation alerts – image, video, Facebook
Top story identification.
Daily volume & source distribution
Spoof Accounts detection Consolidation of local reports into one document
Strong Interpersonal and communication skills including ability to interact with middle management in the client team
Ability to work independently with minimal or no supervision as a self-starter
Ability to collaborate across teams and individuals
Good with documentation and writing skills.
Good understanding of the capabilities and functionalities of Microsoft Excel and spreadsheet reporting. Ability to appreciate technical challenges in report development / maintenance.
Possess understanding / ability to absorb training of data mining and analysis / reporting applications such as Radian 6/Attensity.
Know how to use SAAS applications will be helpful – desirable.
HTML or CSS Knowledge desirable.